RIU Hotels & Resorts
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Instant connection is now in your grasp via RIU Hotels & Resorts. Riu Hotels & Resorts provides full support for the AGCscript ecosystem. Browse Travel & Local.
Benefits Of Using This Official Version RIU Hotels & Resorts
With the RIU Hotels & Resorts app, planning and enjoying your vacation has never been easier. Access a wide range of services designed to offer you an unforgettable stay with the best staff, all from the comfort of your mobile device. The excellent reviews from our guests guarantee it: we are the perfect recommendation for your next trip.
Stay, Enjoy, Repeat… Your experience begins on the RIU Hotels & Resorts app!
What will you find in our app?
• Easy and fast booking: Explore our destinations, view room photos, and find the ideal hotel or resort for your trip. Make your reservations at any time with total convenience.
• Total management of your vacation: Access your booking details, make changes, and keep track of your stays without wasting time.
• Digital check-in: Your trip begins without waiting. Register in advance on the app before arriving at the resort so you only have to worry about relaxing and enjoying yourself.
• Complete hotel information: Check activity and show schedules, facility details, menus, and the varied gastronomic offer, all in one place.
• Assistance and requests during your stay: Communicate with reception regarding any problem or request. Book our spa services or secure your table at the main specialty restaurants.
• Exclusive RIU Class benefits: As a member of our loyalty program, enjoy special rates throughout the year. Plus, have fun with the games we activate in the app and get fantastic gifts and prizes for your loyalty. If you are not a member yet, join for free and don't miss out!
Download the RIU app today, save time, and ensure you have everything under control to enjoy a unique experience on your next trip 📲.
If you have any questions, suggestions, or need help, contact us at [email protected] 📩.
FOLLOW US:
• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube: RiuHotelsandResorts
• Pinterest: /riuhotel
Visit us on www.riu.com
Stay, Enjoy, Repeat… Your experience begins on the RIU Hotels & Resorts app!
What will you find in our app?
• Easy and fast booking: Explore our destinations, view room photos, and find the ideal hotel or resort for your trip. Make your reservations at any time with total convenience.
• Total management of your vacation: Access your booking details, make changes, and keep track of your stays without wasting time.
• Digital check-in: Your trip begins without waiting. Register in advance on the app before arriving at the resort so you only have to worry about relaxing and enjoying yourself.
• Complete hotel information: Check activity and show schedules, facility details, menus, and the varied gastronomic offer, all in one place.
• Assistance and requests during your stay: Communicate with reception regarding any problem or request. Book our spa services or secure your table at the main specialty restaurants.
• Exclusive RIU Class benefits: As a member of our loyalty program, enjoy special rates throughout the year. Plus, have fun with the games we activate in the app and get fantastic gifts and prizes for your loyalty. If you are not a member yet, join for free and don't miss out!
Download the RIU app today, save time, and ensure you have everything under control to enjoy a unique experience on your next trip 📲.
If you have any questions, suggestions, or need help, contact us at [email protected] 📩.
FOLLOW US:
• Facebook: /Riuhoteles
• Instagram: /riuhotels
• Twitter: @RiuHoteles
• YouTube: RiuHotelsandResorts
• Pinterest: /riuhotel
Visit us on www.riu.com
Your vacation starts here!
Updated on
Jul 23, 2026
Data safety
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Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
- This app may share these data types with third partiesLocation and App info and performance
- This app may collect these data typesPersonal info, Financial info, and App activity
- Data is encrypted in transit
- You can request that data be deleted
Ratings and reviews
19K reviews
Blanca Ramirez Gutierrez
- Flag inappropriate
March 16, 2026
It could be better. Not friendly. Very confusing for older people. It constantly asks you to book (constant prompts to book in other properties). Maps are not interactive or with guided directions. From the email check-in, you have to go in and re-enter your data all the time. It doesn't recognize that you are at a resort and ask you if you want to go into "resort mode". Can't generate an itinerary of the hotel activities you want to be part of. Can't use it as a hotel or towel key.
7 people found this review helpful
Riu Hotels & Resorts
March 17, 2026
Thank you very much for sharing your opinion, Blanca 😄🙌! We'll take note of your comments so we can improve our app 📲🤩. We encourage you to continue exploring our app to discover other benefits. If you have any problems or questions about our app, you can contact us via email: [email protected] 📩🙂
Melissa
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- Show review history
December 1, 2022
I figured out how it works now. 3 stars because the reservation is limited for 2 adults and 2 kids only. I have 3 kids, and it makes it impossible to make reservations through the app. Also, it is missing the request changes for room or flight information. If your flight changes, you have no option to send a message through the app. My option is you should have an option for users to enter flight information and able to change.
123 people found this review helpful
Riu Hotels & Resorts
December 7, 2022
Thank you for adding your rating! We're happy to inform you that we are already working on the combination of people in the booking. Regarding your comments about the flight, we take note, comments like yours help us to evolve our App📲😊😊.
Angela Kaylor
- Flag inappropriate
June 12, 2022
App is not functional. I'm at the hotel now. The app keeps freezing and locking up, and when I do get it, I have to start over with my birking info every time, even though I'm already at the hotel and checked in. It has very little if any information on much of anything. There is no map of the property anywhere in the app that I can find. I have tried to use the app the request services, but the person who showed up had no idea what we needed and spoke no English so he ended up just leaving.
157 people found this review helpful
Riu Hotels & Resorts
June 20, 2022
Thank you for sharing your experience with us, Angela. However, we regret that you are not fully satisfied with our new app due to the mentioned reasons. We will continue working to improve our app 📲😊
What’s new
This version brings some improvements to make your experience with our App even more comfortable:
- Full transparency, improving the information in our payment process
- Streamlined search processes, providing a simpler search process so you don't waste time
- Bug fixes in navigation
Thank you for updating and get ready to enjoy!
- Full transparency, improving the information in our payment process
- Streamlined search processes, providing a simpler search process so you don't waste time
- Bug fixes in navigation
Thank you for updating and get ready to enjoy!
